Withdrawals

  • Updated

Notice

Withdrawals are only available on main accounts. To withdraw from a subaccount the funds first need to be transferred to the main account.

Note

Funds are only deducted from the balance once Deribit has processed the withdrawal. The status will change from ‘Pending’ to ‘Complete’.

Balances

The balances are shown for the selected asset.

Balances

Available (trading) Balance

The amount of equity available on the account which is not allocated to margin requirements of open orders or positions.

This value can include cross-collateral equivalents from other currencies, and so is not necessarily available to withdraw or transfer in this currency. Spot markets can be used to move funds into the desired currency.

Current sessions Profit

The current USPL and RSPL awaiting settlement.

Withdrawable Balance

The amount available for withdrawal.

Transaction fee

The current transaction fee. For some currencies this is variable and based on current blockchain conditions.

Resulting Balance

The withdrawable balance after this withdrawal has been deducted.

You will get

The amount received if the withdrawal is completed

Amount

The amount to withdraw or transfer. The Max button in the amount field will automatically fill in the maximum available amount to withdraw or transfer.

Address book

The address book contains all withdrawal addresses previously added.

With the button 'Download CSV for all currencies' all currently available withdrawal addresses will be downloaded. Previously used and deleted withdrawal addresses will not be shown.

With the button '+ Add withdrawal address' a new withdrawal address can be created.

Address book

Address Label

The label or name provided for the address

Address

The withdrawal address

Status

  • Clock - the address is awaiting the delay time, hovering over the clock will show the availability time and date

  • White check mark - the address is ready for use but has not been used before, requires email confirmation

  • White envelope - the address is ready for use and has been used before, requires email confirmation

  • Green check mark - the address is ready for use, email confirmation is turned off.

Created at

First date of address creation, if the address was removed and re-added the first creation date will be shown.

Actions

  • White envelope - toggle email confirmations on or off

  • Trashcan - delete withdrawal address

  • Link to withdrawal address

Address actions

Creating a withdrawal address

  1. Select the asset for which the address is created

  2. Click '+ Add withdrawal address'

  3. Fill in ‘Label’, this is a custom input by the user - use a recognizable name that will help you identify the address and destination in the future.

  4. Fill in the address*

  5. Is this address from a private (unhosted) wallet, or from a Virtual Asset Service Provider (VASP), e.g. an exchange? 

    Select between Private wallet or VASP - where ‘Private wallet ’refers to any self hosted or owned wallet that you have the ‘private key’ to. E.g. Trezor, Metamask and similar.

  6. Are you the beneficiary of this address? 

    - If it belongs to you, confirm that you are the beneficiary.

    - If it belongs to someone else, please provide the beneficiary’s full name.

  7. Read the statement declaration and check the box if agreed and the information provided is accurate.

  8. Click 'Add address'

  9. The action needs to be approved with a security key with the scope 'Wallet'.

* = For XRP addresses that require a tag an additional field for the tag will be shown. 

The new address will immediately show in the address book. The availability of the address will be shown in the status which, depending on the chosen delay time, will show the availability time (UTC) and date.

What The Travel Rule Means for You

  • Ensure the beneficiary’s name is correctly spelled. Incorrect information may result in a delayed or rejected transfer.

  • You can still send crypto to private wallets (like Ledger or Metamask). However, due to the Travel Rule, you may be required to provide additional information about the recipient.

  • For ERC20 addresses, you only have to add the address (including the Travel Rule data) once. We will apply it for each currency.

To ensure compliance with the Travel Rule, Deribit uses third-parties that provide Travel Rule solutions. 

Updating a Withdrawal address

Addresses added prior to December 2024 may require additional information before they can be used again due to updates in Travel Rule and AML requirements.

If your withdrawal address shows [Missing info] on the address row in your Address book, the address requires additional information before it can be used.

image.png

Click on the Yellow button to add the missing information:

  1. Fill or Update ‘Label’, this is a custom input by the user - use a recognizable name that will help you identify the address and destination in the future.

  2. The address field is fixed and cannot be updated. Please create a new withdrawal address if you wish to use a different withdrawal address.

  3. Is this address from a private (unhosted) wallet, or from a Virtual Asset Service Provider (VASP), e.g. an exchange?

    Select between Private wallet or VASP - where ‘Private wallet ’refers to any self hosted or owned wallet that you have the ‘private key’ to. E.g. Ledger, Metamask and similar.

  4. Are you the beneficiary of this address? 

    - If it belongs to you, confirm that you are the beneficiary.

    - If it belongs to someone else, please provide the beneficiary’s full name.

  5. Read the statement declaration and check the box if agreed and the information provided is accurate.

  6. Click 'Add address'

  7. The action needs to be approved with a security key with the scope 'Wallet'.

* = For XRP addresses that require a tag an additional field for the tag will be shown.

The new address will immediately show in the address book. The availability of the address will be shown in the status which, depending on the chosen delay time, will show the availability time (UTC) and date.

What The Travel Rule Means For You

  • Ensure the beneficiary’s name is correctly spelled. Incorrect information may result in a delayed or rejected transfer.

  • You can still send crypto to private wallets (like Ledger or Metamask). However, due to the Travel Rule, you may be required to provide additional information about the recipient.

  • For ERC20 addresses, you only have to add the address (including the Travel Rule data) once. We will apply it for each currency.

To ensure compliance with the Travel Rule, Deribit uses third-parties that provide Travel Rule solutions. 

Removing a withdrawal address

To remove an address click the trashcan icon next to the address that needs to be removed.

The action needs to be approved with a security key with scope 'Wallet'.

Creating a withdrawal

  1. Open the withdrawal page for the correct asset.

  2. Fill in the amount to withdraw.

  3. Select the recipient address of a previously added and available address.

  4. Press withdraw.

  5. This action has to be approved by a security key with the scope 'Wallet'.

  6. If email confirmation is enabled for the address, an email is sent to the primary email address (and secondary email address if activated) with a confirmation link.

  7. The confirmation link is valid for 1 hour and needs to be approved on a browser that is logged into Deribit.

  8. Once approved the withdrawal is presented to Deribit and either automatically or manually approved.

Note

Funds are only deducted from the balance once Deribit has processed the withdrawal. The status will change from ‘Pending’ to ‘Complete’.

Supported protocols and confirmations

Deposit and withdrawal requirements & restrictions:

Unless otherwise indicated, do not use any wrapped tokens or alternative chains/protocols. Deribit may not be able to recover funds sent via methods not specifically mentioned on the deposit page of the specific asset in question.

Withdrawal status

Once a withdrawal is submitted the status is shown in the withdrawal history.

Withdrawal status

Unconfirmed

The withdrawal requires email confirmation. If a secondary email is activated this status will show until both emails have confirmed the withdrawal

The withdrawal can be cancelled

Pending

The withdrawal has the required email confirmations (or none if email confirmation is turned off) and is awaiting processing on Deribit side.

The withdrawal can be cancelled *

Completed

The withdrawal is processed and presented to our wallet manager. As soon as the withdrawal is broadcasted the corresponding transaction hash will be shown next to the address.

Cancelled

The withdrawal is cancelled by the account.

Rejected

The withdrawal is rejected. Most common issue is a missing email confirmation or duplicate initiated withdrawals while there is no available balance to process the request.

Failed

There is an error with the withdrawal. Reach out to our support (Not even sure if this is a status, have not seen that one)

* = In rare occurrences the cancel request could be submitted for a withdrawal that is already processing. In such cases when a withdrawal is in an active processing queue and the status is not updated as yet, the processing will take place and the cancellation is rejected. 

Cancel a withdrawal

Withdrawals can be cancelled if the status is "unconfirmed" or "pending".

To cancel a withdrawal click the 'Cancel' button in the column "Tx Info".

Withdrawal history

In the withdrawal history, all withdrawals will be shown. This table is presented per asset.

History

Status

Unconfirmed, pending, complete, cancelled, rejected, failed

Created at

Date and time of initiation of the withdrawal

Updated at

Date and time of last update of the withdrawal

Amount

Amount in selected Asset

Fee

Transaction fee charged for withdrawal

Address label

The label assigned to the address

Address

The address the withdrawal is made to

Tx Info

Once completed, the transaction hash of the withdrawal

Note

A field to add data to the specific withdrawal

Withdrawal security settings

Next to the required approval with a security key with scope ‘Wallet’ for any action there are several other security settings:

Changing email confirmation

To change the email confirmation requirement of an address click the white envelope icon to toggle email confirmations on or off.

The change will have to be approved by a security key with the scope 'Wallet'.

If the confirmation is toggled off an email with a confirmation link is send, the change requires a one time approval by email. Once approved the address can be used to withdraw without email confirmation.

If a secondary email is added to the withdrawal securities both emails will receive a confirmation link and both emails will have to approve the change.

Address delay time

Note

By default the delay for new withdrawal addresses is set to 3 days. This means any address that is added will become available for withdrawals after 3 days.

To avoid unexpected delays in future when you wish to withdraw, it is a good idea to add at least one withdrawal address as soon as you have created the account.

The address delay time is a time based whitelisting method which ensures new addresses are not immediately available and await the chosen delay time.

To adjust the delay time fill in the desired value and click confirm.

Address delay time

Assets

The setting is a global setting and affects all assets similar

Time

1 day = 24 hours, any delayed action will become effective after (24 * current delay time ) in hours.

Process

If the delay time is set to 3 days any address added will be available (3*24) 72 hours after adding.

Default value

3 days

Minimum Value

0 days

Maximum Value

60 days

Increasing the value

Effective immediately

Already pending addresses excluded

Decreasing the value

Effective after current delay time

Changing from 3 days delay time to 0 days delay time will become effective after 3 days

Requesting a decrease

A decrease can be requested by contacting our support team <<< insert link to form >>>. Security change requests will have to be verified and are not a fast process

Subaccount transfers

Excluded

Notice

If a security key is removed or decreased in scope the delay time on withdrawal addresses is automatically increased to 7 days.

If the delay time is lowered the page will show a red banner in the section showing the change and availability time and date of the new change.

Daily withdrawal limits

The daily withdrawal limits provides a tool to minimize the outflow of assets. It is recommended to lower this value to a level according to the desired risk appetite.

The limits can be lowered instantly. An increase can be requested by contacting our support team. Security change requests will have to be verified and are deliberately not a fast process.

To adjust the daily withdrawal limit fill in the desired value and click confirm

Note

Each asset will have its own value set. To fully control outflows from an account, the limits of all assets need to be considered.

Secondary email

A secondary email can be set up to provide a multisig method for email confirmations. If an secondary email is set, both emails will have to confirm any withdrawal that requires email confirmation.

Note

For security the secondary email can not be an alias of the primary email. For example, if the primary email is myaccount@deribit.com, the secondary email can not be myaccount+2@deribit.com.

Setting up a secondary email

Setting up a secondary email can be done by filling in the field at "Secondary email confirmation" and pressing 'set email'

  1. Fill in the secondary email

  2. Press 'Set email"

  3. Confirm the change with a security key with the scope 'Account'.

  4. Both primary and secondary email will receive a confirmation link by email. After both confirmed the settings change by pressing the link the new email is activated.

  5. All withdrawals that require email confirmation will now require approval from both emails

Removing a secondary email

  1. Press remove next to the active secondary email.

  2. Confirm the change with a security key with the scope 'Account'.

  3. Both primary and secondary email will receive a confirmation link by email. After both confirmed the settings change by pressing the link the secondary email is deactivated.

  4. All withdrawals that require email confirmation will now require approval from only the primary email.

If access to the secondary email is lost and needs to be reset only Deribit can do this.

  • Secondary email removals performed by Deribit will require re-verification.